Cancellation/Booking Policy

To schedule appointments with Beauty by Ofelia a valid card must be held on file.


No Call No Show's are unacceptable. If you No Call No Show you will be charged 100% of your reserved appointment price via the card on file and unable to book with us in the future.


It is very important to be on time for your appointments. Every minute is extremely valuable for your experience as well as the clients before and after you. If we must alter your service due to tardiness, you will still be charged 100% of the appointment reserved for you.


If you decide to cancel or alter a part of your service at the time of service, you will still be charged 100% of the appointment reserved for you.

A minimum of 24 hours notice is required to avoid a cancellation fee. If 24 hours notice is not given, you will be charged for 50% of the appointment reserved for you via your card on file.

If you repeatedly cancel and/or rebook upcoming services the week of your appointments, you risk being banned from receiving services at Beauty by Ofelia.

If you fail to comply with these policies a maximum of 3 times, you risk being banned from receiving services at Beauty by Ofelia.

By booking, you authorize Beauty by Ofelia to charge your card the appropriate fees stated above, if these policies are not followed.