Booking policies are fully enforced at Beauty by Ofelia. Please take note of these before your appointments.
I understand there is a health crisis at hand, however, as this has continued for so long as a small business owner I must fully enforce these policies.
Touchless payments are strongly suggested. I prefer Venmo.
A card must be held on file to schedule your appointments.
No Call No Show's are unacceptable. If you No Call No Show you will be charged for your appointment via the card on file and unable to book with us in the future.
It is very important to be on time for your appointments. Every minute is extremely valuable for your experience as well as the clients before and after you. If we must alter your service due to tardiness, you will still be charged for the full service reserved for you.
If you decide to cancel a part of your service at the time of service, you will still be charged for the full service reserved for you.
A minimum of 24 hours notice is required to avoid a cancellation fee.
By booking, you authorize Beauty by Ofelia to charge your card a cancellation fee of 100% of the scheduled service value if these policies are not followed.
Thank you for helping keep my studio a positive place for everyone!