C-19 Booking Policies
Booking policies will be altered slightly during this unique time in our lives. Please take note of these before your appointments and familiarize yourself with the C-19 Studio Guidelines page as well.
I understand there is a health crisis at hand, however as this has only progressed in our area unfortunately and there is not end to this crisis in sight, as a small business owner I cannot afford to not have policies at hand in order to keep my doors open. You will be allowed 1 Covid related cancellation, after such these policies will take full effect.
Touchless payments are strongly preferred. These include:
If you are unable to provide these forms of payment please inform us before your appointments.
To schedule your appointments a card must be held on file.
No Call No Show's are unacceptable. If you No Call No Show you will be charged for your appointment via your card on file and unable to book with us in the future.
It is very important to be on time for your appointments. Every minute is extremely valuable for your service and your safety as well as the clients before and after you. If we must alter your service due to tardiness, you will still be charged for the full service reserved for you.
If you decide to cancel a part of your service at the time of service, you will still be charged for the full service reserved for you.
A minimum of 24 hours notice is required to avoid a cancellation fee.
By booking, you authorize Beauty by Ofelia to charge your card a cancellation fee of 100% of the scheduled service value if these policies are not followed.
Thank you for helping keep my studio a safe and positive place for everyone!